Overview
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investors

Service Standards

HDFC is committed to providing its investors with effective and prompt service. Listed below are the investor service standards voluntarily adopted and adhered to by the Corporation. The Investor Services Committee (ISC) has been entrusted with the responsibility of ensuring that services are rendered within the adopted service standards.


Nature of Service** Through post* Over the counter
Transfer of shares 5 Days 15 Mins.
Transmission of shares/Deletion of name 5 Days 15 Mins.
Transposition of shares 5 Days 15 Mins.
Issue of duplicate share certificate(s) 30 Days -
Sub-division of share certificate(s) 3 Days 15 Mins.
Re-organisation of shares- Split/ Replacement/ Consolidation of certificates 3 Days 15 Mins.
Dematerialisation of share certificate(s) 10 Days -
Rematerialisation of shares 10 Days -
Issue of duplicate/re-validated dividend warrant(s) 3 Days 20 Min.
Change of address/ECS/Bank details 3 Days 20 Min.
Registration of nomination 3 Days 10 Mins.
Bonus Shares 3 Days 15 Mins.
Conversion of FCCB's 7 Days -
* Days refers to working days
** Subject to receipt of valid documents as requested by the Corporation.